{"id":124,"date":"2025-04-11T06:38:14","date_gmt":"2025-04-11T04:38:14","guid":{"rendered":"https:\/\/www.stoprodent.com\/?page_id=124"},"modified":"2025-10-05T22:10:30","modified_gmt":"2025-10-05T20:10:30","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/www.oleaia.com\/ch-de\/return-policy\/","title":{"rendered":"R\u00fcckgabepolitik"},"content":{"rendered":"<p><strong>Erforderliche Ma\u00dfnahmen zur Einleitung einer R\u00fcckgabe<\/strong><\/p>\n\n\n\n<p>Um den R\u00fcckgabeprozess zu starten, m\u00fcssen Sie zun\u00e4chst unser Formular unter dem folgenden Link herunterladen:&nbsp;<a href=\"https:\/\/www.oleaia.com\/wp-content\/uploads\/2025\/07\/Oleaia-Return-Form.pdf\" data-type=\"link\" data-id=\"https:\/\/www.oleaia.com\/wp-content\/uploads\/2025\/04\/StopRodent_Return_Form.pdf\">Herunterladen<\/a><\/p>\n\n\n\n<p>In diesem Formular m\u00fcssen alle Angaben gemacht werden:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Datum der Bestellung<\/li>\n\n\n\n<li>Bestellnummer<\/li>\n\n\n\n<li>Gesamtbetrag der Bestellung<\/li>\n\n\n\n<li>Von der Anfrage betroffene Punkte<\/li>\n\n\n\n<li>Wenn Sie einen Umtausch oder eine R\u00fcckerstattung w\u00fcnschen<\/li>\n\n\n\n<li>Name<\/li>\n\n\n\n<li>Stra\u00dfe<\/li>\n\n\n\n<li>Postleitzahl<\/li>\n\n\n\n<li>Stadt<\/li>\n\n\n\n<li>Land<\/li>\n\n\n\n<li>E-Mail Adresse<\/li>\n\n\n\n<li>Rufnummer<\/li>\n\n\n\n<li>Datum und Unterschrift<\/li>\n<\/ul>\n\n\n\n<p>Sie m\u00fcssen dieses Formular an die folgende E-Mail-Adresse senden&nbsp;<a href=\"mailto:contact@oleaia.com\">contact@oleaia.com<\/a>&nbsp;oder per Einschreiben an die folgende Adresse:<\/p>\n\n\n\n<p>Oleaia LLC<br>213 N Market Street #1042<br>Wilmington, DE 19801<br>Vereinigte Staaten<\/p>\n\n\n\n<p>Nach Erhalt des Formulars sendet Ihnen unser Kundendienst einen R\u00fccksendeschein zu, den Sie Ihrer Bestellung beif\u00fcgen und auf eigene Kosten per Post an die folgende Adresse zur\u00fccksenden m\u00fcssen:<\/p>\n\n\n\n<p>Oleaia LLC<br>213 N Market Street #1042<br>Wilmington, DE 19801<br>Vereinigte Staaten<\/p>\n\n\n\n<p>Sobald Ihre Bestellung in unserem Lager eingetroffen ist, werden wir Ihr Paket \u00fcberpr\u00fcfen, um festzustellen, ob die Bestellung vollst\u00e4ndig und in gutem Zustand zur\u00fcckgeschickt wurde.<\/p>\n\n\n\n<p><strong>Erstattung<\/strong><\/p>\n\n\n\n<p>Wenn Sie sich f\u00fcr eine R\u00fcckerstattung und nicht f\u00fcr einen Ersatz des Artikels entscheiden, erhalten Sie die R\u00fcckerstattung innerhalb von 2 Tagen. F\u00fcr R\u00fccksendungen werden keine Wiedereinlagerungsgeb\u00fchren erhoben.<\/p>\n\n\n\n<p><strong>Austausch<\/strong><\/p>\n\n\n\n<p>Wenn Sie sich f\u00fcr einen Umtausch entscheiden, d. h. f\u00fcr einen Ersatz des Artikels, senden wir Ihnen kostenlos einen neuen Artikel zu.<\/p>\n\n\n\n<p><strong>Bedingungen f\u00fcr R\u00fccksendungen<\/strong><\/p>\n\n\n\n<p>F\u00fcr eine R\u00fccksendung ist es zwingend erforderlich, den R\u00fcckgabeprozess innerhalb von 30 Tagen nach der Lieferung Ihres Artikels zu beginnen. 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