{"id":124,"date":"2025-04-11T06:38:14","date_gmt":"2025-04-11T04:38:14","guid":{"rendered":"https:\/\/www.stoprodent.com\/?page_id=124"},"modified":"2025-10-05T22:10:30","modified_gmt":"2025-10-05T20:10:30","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/www.oleaia.com\/es\/return-policy\/","title":{"rendered":"Pol\u00edtica de devoluciones"},"content":{"rendered":"<p><strong>Acci\u00f3n necesaria para iniciar una devoluci\u00f3n<\/strong><\/p>\n\n\n\n<p>Para iniciar el proceso de devoluci\u00f3n, primero debe descargar nuestro formulario en el siguiente enlace :&nbsp;<a href=\"https:\/\/www.oleaia.com\/wp-content\/uploads\/2025\/07\/Oleaia-Return-Form.pdf\" data-type=\"link\" data-id=\"https:\/\/www.oleaia.com\/wp-content\/uploads\/2025\/04\/StopRodent_Return_Form.pdf\">Descargar<\/a><\/p>\n\n\n\n<p>En este formulario, es necesario rellenar toda la informaci\u00f3n :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fecha del pedido<\/li>\n\n\n\n<li>N\u00famero de pedido<\/li>\n\n\n\n<li>Importe total del pedido<\/li>\n\n\n\n<li>Elementos a los que afecta la solicitud<\/li>\n\n\n\n<li>Si desea un cambio o un reembolso<\/li>\n\n\n\n<li>Nombre<\/li>\n\n\n\n<li>Calle<\/li>\n\n\n\n<li>C\u00f3digo postal<\/li>\n\n\n\n<li>Ciudad<\/li>\n\n\n\n<li>Pa\u00eds<\/li>\n\n\n\n<li>Direcci\u00f3n de correo electr\u00f3nico<\/li>\n\n\n\n<li>N\u00famero de tel\u00e9fono<\/li>\n\n\n\n<li>Fecha y firma<\/li>\n<\/ul>\n\n\n\n<p>Debe enviar este formulario a la direcci\u00f3n de correo electr\u00f3nico&nbsp;<a href=\"mailto:contact@oleaia.com\">contact@oleaia.com<\/a>&nbsp;o por correo certificado a la siguiente direcci\u00f3n :<\/p>\n\n\n\n<p>Oleaia LLC<br>213 N Market Street #1042<br>Wilmington, DE 19801<br>Estados Unidos<\/p>\n\n\n\n<p>Una vez recibido el formulario, nuestro servicio de atenci\u00f3n al cliente le enviar\u00e1 un cup\u00f3n de devoluci\u00f3n que deber\u00e1 incluir en su pedido y deber\u00e1 devolv\u00e9rnoslo a su cargo exclusivamente por correo postal a la siguiente direcci\u00f3n :<\/p>\n\n\n\n<p>Oleaia LLC<br>213 N Market Street #1042<br>Wilmington, DE 19801<br>Estados Unidos<\/p>\n\n\n\n<p>Una vez recibido su pedido en nuestro almac\u00e9n, inspeccionaremos su paquete para verificar si el pedido ha sido devuelto en su totalidad y en buen estado.<\/p>\n\n\n\n<p><strong>Reembolso<\/strong><\/p>\n\n\n\n<p>Si decide solicitar un reembolso en lugar de la sustituci\u00f3n del art\u00edculo, se le reembolsar\u00e1 en un plazo de 2 d\u00edas. No se aplican tasas de reposici\u00f3n de existencias para las devoluciones.<\/p>\n\n\n\n<p><strong>Intercambio<\/strong><\/p>\n\n\n\n<p>Si opta por solicitar un cambio, es decir, la sustituci\u00f3n del art\u00edculo, le enviaremos uno nuevo sin coste alguno.<\/p>\n\n\n\n<p><strong>Condiciones de devoluci\u00f3n<\/strong><\/p>\n\n\n\n<p>Para realizar una devoluci\u00f3n, es imprescindible iniciar el proceso de devoluci\u00f3n en un plazo de 30 d\u00edas desde la entrega de su art\u00edculo. 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