{"id":22780,"date":"2025-05-13T14:08:56","date_gmt":"2025-05-13T12:08:56","guid":{"rendered":"https:\/\/www.stoprodent.com\/?page_id=22780"},"modified":"2025-05-13T14:14:04","modified_gmt":"2025-05-13T12:14:04","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.oleaia.com\/sk\/faqs\/","title":{"rendered":"\u010casto kladen\u00e9 ot\u00e1zky"},"content":{"rendered":"
\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tAko m\u00f4\u017eem zada\u0165 objedn\u00e1vku?<\/strong><\/span><\/div>

Zadanie objedn\u00e1vky na na\u0161ej webovej str\u00e1nke je r\u00fdchle a jednoduch\u00e9. Jednoducho si prezrite n\u00e1\u0161 katal\u00f3g, vyberte si produkty, ktor\u00e9 sa v\u00e1m p\u00e1\u010dia, a kliknite na tla\u010didlo \"Prida\u0165 do ko\u0161\u00edka\". Po v\u00fdbere v\u0161etk\u00fdch polo\u017eiek prejdite do ko\u0161\u00edka a kliknite na tla\u010didlo \"Poklad\u0148a\". Postupujte pod\u013ea krokov na obrazovke a zadajte dodacie \u00fadaje, vyberte sp\u00f4sob platby a potvr\u010fte n\u00e1kup. V priebehu nieko\u013ek\u00fdch min\u00fat dostanete e-mailom potvrdenie objedn\u00e1vky spolu so v\u0161etk\u00fdmi relevantn\u00fdmi \u00fadajmi a odkazom na sledovanie, akon\u00e1hle bude va\u0161a objedn\u00e1vka odoslan\u00e1.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tJe platba bezpe\u010dn\u00e1?<\/strong><\/span><\/div>

Absol\u00fatne. Bezpe\u010dnos\u0165 va\u0161ich osobn\u00fdch a finan\u010dn\u00fdch \u00fadajov berieme ve\u013emi v\u00e1\u017ene. V\u0161etky platby sa sprac\u00favaj\u00fa prostredn\u00edctvom\u00a0d\u00f4veryhodn\u00fd a priemyselne kompatibiln\u00fd platobn\u00fd syst\u00e9m<\/strong>\u00a0ktor\u00e1 dodr\u017eiava\u00a0PCI DSS (Payment Card Industry Data Security Standard)<\/strong>. Na\u0161a webov\u00e1 str\u00e1nka je tie\u017e chr\u00e1nen\u00e1\u00a0zabezpe\u010den\u00fd certifik\u00e1t SSL<\/strong>, ktor\u00e1 \u0161ifruje v\u0161etky odoslan\u00e9 inform\u00e1cie, \u010d\u00edm sa zabezpe\u010d\u00ed, \u017ee ich nebude mo\u017en\u00e9 zachyti\u0165 alebo zneu\u017ei\u0165. M\u00f4\u017eete nakupova\u0165 s \u00faplnou istotou, preto\u017ee viete, \u017ee va\u0161e transakcie s\u00fa chr\u00e1nen\u00e9 v ka\u017edom kroku.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tAk\u00e9 platobn\u00e9 met\u00f3dy akceptujete?<\/strong><\/span><\/div>

Prij\u00edmame v\u00e4\u010d\u0161inu\u00a0hlavn\u00e9 kreditn\u00e9 a debetn\u00e9 karty<\/strong>a v mnoh\u00fdch krajin\u00e1ch podporujeme aj\u00a0miestne platobn\u00e9 met\u00f3dy<\/strong>\u00a0ako s\u00fa digit\u00e1lne pe\u0148a\u017eenky alebo region\u00e1lne mo\u017enosti v z\u00e1vislosti od va\u0161ej polohy. Ak chcete plati\u0165 prostredn\u00edctvom\u00a0bankov\u00fd prevod<\/strong>, m\u00f4\u017eeme v\u00e1m vyhovie\u0165 aj v tomto pr\u00edpade - sta\u010d\u00ed n\u00e1s vopred kontaktova\u0165, aby sme v\u00e1s mohli t\u00fdmto procesom usmerni\u0165. Upozor\u0148ujeme, \u017ee overenie a spracovanie bankov\u00fdch prevodov m\u00f4\u017ee trva\u0165 dlh\u0161ie, \u010do m\u00f4\u017ee oneskori\u0165 odoslanie va\u0161ej objedn\u00e1vky.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tAk\u00e9 s\u00fa poplatky za dopravu?<\/strong><\/span><\/div>

N\u00e1klady na dopravu z\u00e1visia od cie\u013eovej adresy a celkovej hmotnosti objedn\u00e1vky. Tieto n\u00e1klady sa vypo\u010d\u00edtaj\u00fa\u00a0automaticky<\/strong>\u00a0pri pokladni po zadan\u00ed dodacej adresy. Kone\u010dn\u00fd poplatok za dopravu sa zobraz\u00ed pred potvrden\u00edm platby. V\u010faka tomu budete presne vedie\u0165, ko\u013eko zaplat\u00edte, bez prekvapen\u00ed. V niektor\u00fdch pr\u00edpadoch m\u00f4\u017ee by\u0165 na z\u00e1klade propaga\u010dn\u00fdch akci\u00ed alebo hodnoty objedn\u00e1vky pon\u00faknut\u00e1 doprava zdarma - tieto ponuky bud\u00fa jasne uveden\u00e9, ak s\u00fa k dispoz\u00edcii.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tDod\u00e1vate tovar do zahrani\u010dia?<\/strong><\/span><\/div>

\u00c1no, pon\u00fakame medzin\u00e1rodn\u00fa prepravu do v\u00e4\u010d\u0161iny kraj\u00edn sveta, okrem kraj\u00edn, na ktor\u00e9 sa vz\u0165ahuj\u00fa medzin\u00e1rodn\u00e9 obchodn\u00e9 sankcie, ako je Severn\u00e1 K\u00f3rea, Ir\u00e1n, S\u00fdria, Kuba, Rusko, Bielorusko a oblas\u0165 Krymu.

V s\u00fa\u010dasnosti zasielame do t\u00fdchto kraj\u00edn:

Afrika:<\/strong>
Al\u017e\u00edrsko, Angola, Benin, Botswana, Burkina Faso, Burundi, Kamerun, Stredoafrick\u00e1 republika, \u010cad, Komory, Kon\u017esk\u00e1 republika, Kon\u017esk\u00e1 demokratick\u00e1 republika, Pobre\u017eie Slonoviny, D\u017eibuti, Egypt, Rovn\u00edkov\u00e1 Guinea, Eswatini, Eti\u00f3pia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Ke\u0148a, Lesotho, Lib\u00e9ria, Madagaskar, Malawi, Mali, Maurit\u00e1nia, Maur\u00edcius, Mayotte, Maroko, Mozambik, Nam\u00edbia, Niger, Nig\u00e9ria, R\u00e9union, Rwanda, Sv\u00e4t\u00e1 Helena, Senegal, Seychely, Sierra Leone, Som\u00e1lsko, Ju\u017en\u00e1 Afrika, Ju\u017en\u00fd Sud\u00e1n, Sud\u00e1n, Tanz\u00e1nia, Togo, Tunisko, Uganda, Zambia, Zimbabwe

\u00c1zia:<\/strong>
Afganistan, Arm\u00e9nsko, Azerbajd\u017ean, Bahrajn, Banglad\u00e9\u0161, Bhut\u00e1n, Brunej, Kambod\u017ea, \u010c\u00edna, Gruz\u00ednsko, India, Indon\u00e9zia, Irak, Izrael, Japonsko, Jord\u00e1nsko, Kazachstan, Kuvajt, Kirgizsko, Laos, Libanon, Malajzia, Maldivy, Mongolsko, Mjanmarsko (Barma), Nep\u00e1l, Om\u00e1n, Pakistan, Palest\u00edna, Filip\u00edny, Katar, Saudsk\u00e1 Ar\u00e1bia, Singapur, Ju\u017en\u00e1 K\u00f3rea, Sr\u00ed Lanka, Taiwan, Tad\u017eikistan, Thajsko, V\u00fdchodn\u00fd Timor, Turecko, Turkm\u00e9nsko, Spojen\u00e9 arabsk\u00e9 emir\u00e1ty, Uzbekistan, Vietnam, Jemen, Viano\u010dn\u00fd ostrov, Kokosov\u00e9 ostrovy, Britsk\u00e9 \u00fazemie v Indickom oce\u00e1ne, Macao, Hongkong

Eur\u00f3pa:<\/strong>
Alb\u00e1nsko, Andorra, Belgicko, Bosna a Hercegovina, Bulharsko, Cyprus, \u010cesk\u00e1 republika, D\u00e1nsko, Est\u00f3nsko, Faersk\u00e9 ostrovy, F\u00ednsko, Franc\u00fazsko, Gibralt\u00e1r, Gr\u00e9cko, Guernsey, Holandsko, \u00cdrsko, Island, Chorv\u00e1tsko, \u00cdrsko, ostrov Man, Jersey, Kosovo, Loty\u0161sko, Ma\u010farsko, Taliansko, Lichten\u0161tajnsko, Litva, Luxembursko, Malta, Moldavsko, Monako, \u010cierna Hora, Holandsko, Severn\u00e9 Maced\u00f3nsko, N\u00f3rsko, Po\u013esko, Portugalsko, Rumunsko, San Mar\u00edno, Srbsko, Slovensko, Slovinsko, \u0160panielsko, \u0160picbergy a Jan Mayen, \u0160v\u00e9dsko, \u0160vaj\u010diarsko, Ukrajina, Spojen\u00e9 kr\u00e1\u013eovstvo

Severn\u00e1 Amerika:<\/strong>
Antigua a Barbuda, Bahamy, Barbados, Belize, Bermudy, Kanada, Kostarika, Dominika, Dominik\u00e1nska republika, Salvador, Gr\u00f3nsko, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Jamajka, Martinik, Mexiko, Nikaragua, Panama, Saint Barth\u00e9lemy, Saint Kitts a Nevis, Saint Lucia, Saint Martin, Saint Pierre a Miquelon, Saint Vincent a Grenad\u00edny, Trinidad a Tobago, Spojen\u00e9 \u0161t\u00e1ty, Portoriko, Guam, U.Americk\u00e9 Panensk\u00e9 ostrovy, Americk\u00e1 Samoa, Severn\u00e9 Mari\u00e1ny, Montserrat, Anguilla, Turks a Caicos, Kajmansk\u00e9 ostrovy, Britsk\u00e9 Panensk\u00e9 ostrovy, Aruba, Cura\u00e7ao, Bonaire, Sint Eustatius, Saba, Sint Maarten

Ju\u017en\u00e1 Amerika:<\/strong>
Argent\u00edna, Bol\u00edvia, Braz\u00edlia, \u010cile, Ekv\u00e1dor, Falklandsk\u00e9 ostrovy, Franc\u00fazska Guyana, Guyana, Paraguaj, Peru, Surinam, Uruguaj, Venezuela, Ju\u017en\u00e1 Georgia a Ju\u017en\u00e9 Sandwichove ostrovy

Oce\u00e1nia:<\/strong>
Austr\u00e1lia, Fid\u017ei, Franc\u00fazska Polyn\u00e9zia, Kiribati, Marshallove ostrovy, Mikron\u00e9zia, Nauru, Nov\u00e1 Kaled\u00f3nia, Nov\u00fd Z\u00e9land, Niue, Ostrov Norfolk, Palau, Papua-Nov\u00e1 Guinea, Pitcairnove ostrovy, Samoa, \u0160alam\u00fanove ostrovy, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis a Futuna<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tAko zist\u00edm, \u010di je v\u00fdrobok k dispoz\u00edcii?<\/strong><\/span><\/div>

Na\u0161e webov\u00e9 str\u00e1nky aktualizujeme v re\u00e1lnom \u010dase. Ak na str\u00e1nke vid\u00edte v\u00fdrobok, ktor\u00fd je mo\u017en\u00e9 zak\u00fapi\u0165, znamen\u00e1 to, \u017ee je\u00a0na sklade<\/strong>\u00a0a pripraven\u00e9 na odoslanie. V zriedkav\u00fdch pr\u00edpadoch, ke\u010f d\u00f4jde k chybe v z\u00e1sob\u00e1ch alebo ak sa v\u00fdrobok stane nedostupn\u00fdm po odoslan\u00ed objedn\u00e1vky, budeme v\u00e1s okam\u017eite kontaktova\u0165 s mo\u017enos\u0165ou vr\u00e1tenia pe\u0148az\u00ed alebo v\u00fdmeny. M\u00f4\u017eete nakupova\u0165 s istotou, preto\u017ee vieme, \u017ee zobrazujeme iba polo\u017eky, ktor\u00e9 s\u00fa aktu\u00e1lne dostupn\u00e9.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tAko m\u00f4\u017eem sledova\u0165 svoju objedn\u00e1vku?<\/strong><\/span><\/div>

Po odoslan\u00ed objedn\u00e1vky dostanete e-mail s potvrden\u00edm o odoslan\u00ed. V tomto e-maile n\u00e1jdete svoje sledovacie \u010d\u00edslo, ktor\u00e9 v\u00e1m umo\u017en\u00ed n\u00e1js\u0165 va\u0161u objedn\u00e1vku.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tAk\u00e9 s\u00fa hodiny v\u00e1\u0161ho z\u00e1kazn\u00edckeho servisu?<\/strong><\/span><\/div>

N\u00e1\u0161 z\u00e1kazn\u00edcky servis je k dispoz\u00edcii\u00a024 hod\u00edn denne, 7 dn\u00ed v t\u00fd\u017edni<\/strong>\u00a0prostredn\u00edctvom \u017eiv\u00e9ho chatu. \u010ci u\u017e m\u00e1te ot\u00e1zku t\u00fdkaj\u00facu sa va\u0161ej objedn\u00e1vky, potrebujete pomoc s produktom alebo naraz\u00edte na technick\u00fd probl\u00e9m, n\u00e1\u0161 t\u00edm je tu, aby v\u00e1m pomohol v re\u00e1lnom \u010dase. Sna\u017e\u00edme sa reagova\u0165 \u010do najr\u00fdchlej\u0161ie a v\u017edy sa sna\u017e\u00edme poskytova\u0165 priate\u013esk\u00fa a efekt\u00edvnu podporu.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tAk\u00e1 je doba odozvy z\u00e1kazn\u00edckeho servisu?<\/strong><\/span><\/div>

Na va\u0161e ot\u00e1zky sa sna\u017e\u00edme odpoveda\u0165 \u010do najr\u00fdchlej\u0161ie. Po\u010das na\u0161ich pracovn\u00fdch hod\u00edn dostanete odpove\u010f do 30 min\u00fat.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\u010co m\u00e1m robi\u0165, ak sa moja objedn\u00e1vka oneskor\u00ed?<\/strong><\/span><\/div>

Rob\u00edme v\u0161etko pre to, aby sme zabezpe\u010dili, \u017ee ka\u017ed\u00e1 objedn\u00e1vka bude odoslan\u00e1 a doru\u010den\u00e1 v\u010das. Ob\u010das v\u0161ak m\u00f4\u017ee d\u00f4js\u0165 k oneskoreniu v d\u00f4sledku vonkaj\u0161\u00edch faktorov, ako s\u00fa po\u010dasie, probl\u00e9my s dopravcom alebo coln\u00e9 predpisy v pr\u00edpade medzin\u00e1rodn\u00fdch z\u00e1sielok. Ak v\u00e1\u0161 bal\u00edk trv\u00e1 dlh\u0161ie, ako sa o\u010dak\u00e1valo, odpor\u00fa\u010dame\u00a0kontrola sledovacieho prepojenia<\/strong>\u00a0ste dostali e-mailom ako prv\u00e9, preto\u017ee \u010dasto poskytuje aktualiz\u00e1cie v re\u00e1lnom \u010dase. Ak probl\u00e9m pretrv\u00e1va alebo sa neobjavia \u017eiadne nov\u00e9 inform\u00e1cie, nev\u00e1hajte\u00a0kontaktujte n\u00e1\u0161 t\u00edm podpory<\/strong>a my v\u00e1m radi pom\u00f4\u017eeme n\u00e1js\u0165 va\u0161u objedn\u00e1vku a vyrie\u0161i\u0165 pr\u00edpadn\u00e9 probl\u00e9my.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tPon\u00fakate \u0161peci\u00e1lne propaga\u010dn\u00e9 akcie?<\/strong><\/span><\/div>

\u00c1no, pravidelne pon\u00fakame \u0161peci\u00e1lne propaga\u010dn\u00e9 akcie na na\u0161e produkty. Nezabudnite sa prihl\u00e1si\u0165 k odberu n\u00e1\u0161ho informa\u010dn\u00e9ho bulletinu, aby ste z\u00edskali najnov\u0161ie inform\u00e1cie o na\u0161ich exkluz\u00edvnych ponuk\u00e1ch.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tAko m\u00f4\u017eem pou\u017ei\u0165 propaga\u010dn\u00fd k\u00f3d?<\/strong><\/span><\/div>

Ak m\u00e1te propaga\u010dn\u00fd k\u00f3d, m\u00f4\u017eete ho pou\u017ei\u0165 pri pokladni. Po zadan\u00ed \u00fadajov o doprave sa zobraz\u00ed pole s ozna\u010den\u00edm \"Promo k\u00f3d\" alebo \"Z\u013eavov\u00fd k\u00f3d\". Jednoducho tam zadajte svoj k\u00f3d a kliknite na tla\u010didlo \"Pou\u017ei\u0165\". Ak je k\u00f3d platn\u00fd, z\u013eava sa okam\u017eite premietne do celkovej sumy va\u0161ej objedn\u00e1vky. Uistite sa, \u017ee je k\u00f3d st\u00e1le akt\u00edvny, a skontrolujte v\u0161etky podmienky t\u00fdkaj\u00face sa jeho pou\u017eitia.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tKde n\u00e1jdem novinky a udalosti o va\u0161om internetovom obchode?<\/strong><\/span><\/div>

Ak chcete by\u0165 informovan\u00ed o novink\u00e1ch, propaga\u010dn\u00fdch akci\u00e1ch a exkluz\u00edvnych podujatiach, sledujte n\u00e1s na na\u0161ich soci\u00e1lnych sie\u0165ach. N\u00e1jdete tam v\u0161etky d\u00f4le\u017eit\u00e9 inform\u00e1cie o na\u0161om internetovom obchode.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tPoskytujete vr\u00e1tenie tovaru alebo vr\u00e1tenie pe\u0148az\u00ed?<\/strong><\/span><\/div>

Chceme, aby ste boli s n\u00e1kupom plne spokojn\u00ed. Ak sa vyskytne probl\u00e9m s v\u00fdrobkom, \u010do najsk\u00f4r kontaktujte n\u00e1\u0161 z\u00e1kazn\u00edcky servis a pora\u010fte sa o mo\u017enostiach vr\u00e1tenia alebo vr\u00e1tenia pe\u0148az\u00ed.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tPre\u010do nefunguje moje sledovacie \u010d\u00edslo?<\/strong><\/span><\/div>

Niekedy m\u00f4\u017ee trva\u0165 nieko\u013eko dn\u00ed, k\u00fdm sa va\u0161e sledovacie \u010d\u00edslo aktivuje. Sk\u00faste to nesk\u00f4r, ale ak probl\u00e9m pretrv\u00e1va, kontaktujte n\u00e1s.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tAko m\u00f4\u017eem z\u00edska\u0165 fakt\u00faru za svoju objedn\u00e1vku?<\/strong><\/span><\/div>

Fakt\u00fara za va\u0161u objedn\u00e1vku je v\u017edy zaslan\u00e1 spolu s bal\u00edkom. Ak ste ju stratili, m\u00f4\u017eete n\u00e1m posla\u0165 e-mail a z\u00edska\u0165 jej k\u00f3piu.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tAko si m\u00f4\u017eem vytvori\u0165 konto?<\/strong><\/span><\/div>

Konto si m\u00f4\u017eete vytvori\u0165 bu\u010f pred zadan\u00edm objedn\u00e1vky, alebo po\u010das procesu objedn\u00e1vky. Ke\u010f sa chyst\u00e1te dokon\u010di\u0165 n\u00e1kup, jednoducho vyberte mo\u017enos\u0165 \"Vytvori\u0165 \u00fa\u010det\". Budete po\u017eiadan\u00ed o zadanie nieko\u013ek\u00fdch z\u00e1kladn\u00fdch \u00fadajov, ako je va\u0161e meno, e-mailov\u00e1 adresa a heslo. Vytvorenie \u00fa\u010dtu v\u00e1m umo\u017en\u00ed jednoduch\u0161ie sledova\u0165 va\u0161e objedn\u00e1vky, ulo\u017ei\u0165 si inform\u00e1cie o doru\u010den\u00ed pre bud\u00face n\u00e1kupy a z\u00edska\u0165 pr\u00edstup k \u0161peci\u00e1lnym ponuk\u00e1m vyhraden\u00fdm pre na\u0161ich registrovan\u00fdch z\u00e1kazn\u00edkov.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tM\u00f4\u017eem zada\u0165 objedn\u00e1vku bez vytvorenia \u00fa\u010dtu?<\/strong><\/span><\/div>

\u00c1no, samozrejme. Ch\u00e1peme, \u017ee nie ka\u017ed\u00fd sa chce zaregistrova\u0165, preto pon\u00fakame mo\u017enos\u0165\u00a0Poklad\u0148a ako hos\u0165<\/strong>. St\u00e1le budete musie\u0165 zada\u0165 svoje dodacie a platobn\u00e9 \u00fadaje, ale nebudete musie\u0165 vytv\u00e1ra\u0165 heslo ani nastavova\u0165 profil. Upozor\u0148ujeme, \u017ee ak si nevytvor\u00edte konto, nebudete ma\u0165 pr\u00edstup k hist\u00f3rii objedn\u00e1vok ani k ich sledovaniu prostredn\u00edctvom osobn\u00e9ho panela - v\u0161etky aktualiz\u00e1cie v\u0161ak budete na\u010falej dost\u00e1va\u0165 e-mailom.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tNem\u00f4\u017eem n\u00e1js\u0165 svoju ot\u00e1zku v zozname, \u010do m\u00e1m robi\u0165?<\/strong><\/span><\/div>

Po\u0161lite n\u00e1m e-mail na adresu\u00a0contact@oleaia.com<\/a>a my v\u00e1m \u010do najsk\u00f4r odpovieme.<\/p><\/div><\/div><\/div>\n\n\n

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